What’s included

• Repairs and maintenance – tenants report online with photos; we brief vetted contractors who arrange access directly.
• Your approval, in one click – quotes come to you by email or WhatsApp to accept or decline. Work under your agreed limit goes straight ahead.
• Compliance calendar – Gas Safety, EICR, EPC, smoke and CO alarms, legionella and licensing, renewed before they expire.
• Rent collection – payments checked, arrears followed up promptly and professionally.
• Rent reviews done properly – annual increases served by Section 13 notice (Form 4A) with the right notice period.
• Landlord database – registration prepared with you before London’s 2027 window, renewed every year.
• Inspections – regular visits with a written report, so small issues stay small.
• Deposits – protected with the DPS, with check-out and deductions handled fairly.

From listing to move-in

• Valuation – a realistic asking rent based on current London lettings.
• Marketing – professional listing on the major portals, with one advertised rent and no bidding.
• Viewings – accompanied, at times that suit applicants and current tenants.
• Referencing – affordability, previous landlord and Right to Rent checks, without blanket bans.
• Paperwork – written terms, the government Information Sheet, certificates and deposit protection.
• Move-in – inventory, meter readings and a handover the tenant understands.

Selling

We market homes with or without tenants in place. If you want vacant possession, we plan the timing around the new notice rules: four months’ notice to sell, and not in the first twelve months of a tenancy.

Buying

We help investors find, appraise and buy the next property. We look at rent, condition and compliance costs before you commit, including the route to EPC band C by October 2030.

Hold or sell?

Higher landlord tax from April 2027 and new running costs change the sums. We review your portfolio property by property and give you a clear recommendation.

What changed on 1 May 2026

• Section 21 abolished – possession now needs a valid Section 8 ground.
• Periodic tenancies only – fixed terms have ended; tenants can leave on two months’ notice.
• Selling or moving in – four months’ notice, not in the first 12 months, and no re-letting for 12 months afterwards.
• Rent arrears – the mandatory ground now needs three months’ arrears and four weeks’ notice.
• One rent increase a year – only by Section 13 notice (Form 4A), with at least two months’ notice.
• No bidding wars – advertise one rent, accept no higher offers, take no more than a month in advance.
• No blanket bans – refusing tenants with children or on benefits is unlawful.
• Pets – requests answered within 28 days, refused only for good reason.
• Higher fines – up to £7,000 per breach, and up to £40,000 for serious or repeated breaches.
• Rent repayment doubled – tenants can reclaim up to two years’ rent.

Your rights since May 2026

Your tenancy is periodic, and you can end it with two months’ notice. Rent can go up only once a year, by formal notice, and you can challenge an increase at the tribunal. You can ask to keep a pet, and your landlord must answer within 28 days.

If you haven’t received the government’s Renters’ Rights Information Sheet, just ask us and we will send it.

Looking for a home?

Call 0203 490 5950 or email info@arcton.co.uk to hear about homes before they are advertised.

Twenty years in London property

We have looked after London homes for twenty years. Our clients stay because we answer the phone, we know their properties, and we deal with problems before they grow.

How we work

We keep one record per home: every repair, quote, certificate and conversation. Landlords approve work from their phone. Tenants report problems online and hear back quickly. Nobody chases paperwork.

Protected and accountable

We are members of The Property Ombudsman redress scheme, and tenancy deposits we hold are protected with the Deposit Protection Service (DPS).